UI/UX Design Services
Interfaces people understand the first time
- Web and mobile product design
- Design systems with coded components
- Built Lunor, our own design-inspection tool
From the first user flow to a production design system
Design at SyncScrum is a product discipline, not decoration. These are the six kinds of work an engagement is made of.
Product UX
Interface design
Design systems
Prototyping and testing
UX audits
Design-to-code handoff
A design process that ends in shipped screens, not a deck
- 01
Understand
Stakeholder interviews, existing analytics, competitor review and the jobs users are trying to get done.
- 02
Structure
User flows and information architecture. The cheapest place to fix a confusing product is here.
- 03
Wireframe
Low-fidelity screens to settle layout and hierarchy without arguing about colours yet.
- 04
Design
The visual system and every screen state, built as reusable components.
- 05
Prototype and test
A clickable prototype in front of users. Findings feed straight back into the design.
- 06
Hand off
Tokens, specs and annotated components, then design support during engineering.
What good looks like to us
Four tests every screen has to pass before it leaves design.
Obvious over clever
A person should know what to do next without a tour. Novelty that costs clarity is removed.
Every state designed
Empty, loading, error, long text, no permissions. The states nobody designs are the ones users hit.
Accessible by default
WCAG 2.2 AA contrast, focus, target sizes and semantics are checked in design, not patched in code.
Built to be built
Components map to real code components, with tokens engineers can use, so the product matches the design.
We built Lunor because we do this work every week
Lunor is SyncScrum's browser extension for inspecting live interfaces: it extracts colour palettes, type and spacing scales, finds WCAG contrast failures and exports Tailwind configs. It exists because UX audits and design-system extraction are part of our own workflow.
- Inconsistent spacing and radius scales across pages
- Colour palettes with dozens of near-duplicate greys
- Text that fails contrast on tinted backgrounds
- Type styles that drift between templates
- Assets and SVGs that can be consolidated
How design and engineering work together
Most design debt is created at handoff. We remove the handoff where we can, and make it precise where we cannot.
Same sprint, same team
Tokens, not eyeballing
Design support during build
Building the product with SyncScrum too? See web development and mobile app development.
Clients on working with our design and engineering team
Published feedback from clients on website redesign, conversion work and collaboration.
“I had the pleasure of working with Sync Scrum for website conversion and upgrades. Their expertise, design skills, and availability ensured everything, including third-party systems, was handled flawlessly.”
“Team Sync Scrum understood the project quickly and collaborated seamlessly, delivering exceptional results. They consistently exceed expectations, making them my first choice for getting things done efficiently and effectively.”
UI/UX design questions, answered
What is the difference between UX and UI design?
UX design decides what the product does and how a person moves through it: research, flows, information architecture, wireframes and testing. UI design decides how it looks and behaves on screen: layout, typography, colour, components and interaction states. SyncScrum does both, usually in that order, because a beautiful interface over a confusing flow still fails.
Do you design for web, mobile or both?
Both. Web applications, marketing sites, dashboards, native and cross-platform mobile apps. The same design system can serve web and mobile with platform-specific components where the conventions differ.
What do we receive at the end of a design engagement?
Research findings, user flows, wireframes, high-fidelity screens for every state, a clickable prototype, and a design system with tokens and components, delivered in Figma with developer handoff notes. If SyncScrum is also building the product, the handoff is internal and continuous.
Can you audit and improve an existing product's UX?
Yes. A UX audit reviews the current product against usability heuristics, accessibility standards and analytics, then prioritises fixes by impact and effort. Lunor, our own browser extension, was built for exactly this kind of interface inspection work.
How does design work with engineering at SyncScrum?
Designers and engineers work in the same sprints. Components are designed with their states and constraints, engineers review designs before they are final, and design decisions are captured as tokens so the built product matches the design rather than drifting from it.
Do you build design systems?
Yes, from foundations (colour, type, spacing, radius scales) to a component library with usage rules, and, where we are also engineering the product, the matching coded components in React or Flutter.
How do you handle accessibility?
Contrast, focus states, target sizes, semantic structure and screen-reader flows are part of the design work, not an afterthought. We check against WCAG 2.2 AA and flag anything that would fail before it reaches engineering.
Can we start with design only and decide on development later?
Yes. Many clients start with discovery and design, validate with a prototype, and then decide whether SyncScrum, an internal team or another vendor builds it. The deliverables are complete enough for any of those paths.
Where design connects
Design rarely ends at design. These are the services that usually follow.
The engineering that turns the designs into a fast, accessible web product.
Native and cross-platform apps built from the same design system.
Design and build the first version together, on one team.
Show us the product. We will tell you where the experience is losing people.
A short review call is free and usually produces a prioritised list you can act on, whether or not we go further together.
